Privacy Policy

PRIVACY POLICY

Last Updated: December 29, 2025

ParentPath (parentpath.space) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online parenting courses. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for an account
  • Enroll in a course
  • Subscribe to our newsletter
  • Submit a contact form
  • Make a purchase

This information may include:

  • Name and contact information (email address, phone number)
  • Payment information (processed securely through third-party payment processors)
  • Course enrollment and progress information
  • User preferences and settings

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (device type, operating system)
  • Cookies and tracking technologies (see Section 5)
  • Usage data (course completion rates, video watch time)

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our courses and services
  • Process your transactions and send transaction confirmations
  • Send you course updates, newsletters, and marketing communications (with your consent)
  • Respond to your comments, questions, and customer service requests
  • Improve our website and course content based on user feedback and behavior
  • Monitor and analyze usage trends and preferences
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers include:

  • Payment processors (for secure payment processing)
  • Email service providers (for newsletters and course communications)
  • Analytics providers (Google Analytics – see Section 5)
  • Hosting and infrastructure providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through PCI-compliant payment processors
  • Regular security audits and monitoring
  • Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. We use the following types of cookies:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Third-Party Services

Our website uses the following third-party services:

  • Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information anonymously and reports website trends. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Payment Processors: We use secure third-party payment processors to handle credit card transactions. We do not store complete credit card information on our servers.
  • Email Service Providers: We use email service providers to send newsletters and course updates. These providers are GDPR-compliant and protect your information.

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your information.

7. Your Data Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information (subject to legal obligations)
  • Restriction: Request restriction of processing of your information
  • Portability: Request transfer of your information to another service provider
  • Objection: Object to processing of your information for direct marketing purposes
  • Withdraw Consent: Withdraw your consent to data processing at any time

To exercise these rights, please contact us at Support@parentpath.space. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account or request deletion of your information, we will permanently remove your data from our active systems within 30 days, except where retention is required for legal, tax, audit, or other legitimate business purposes.

9. Children’s Privacy

Our services are intended for parents and adults. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date at the top of this policy. We encourage you to review this policy periodically. Changes to this Privacy Policy are effective when posted on this page.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ParentPath

Email: Support@parentpath.space

Phone: +961 03 082 967

Website: https://parentpath.space

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Thank you for trusting ParentPath with your personal information.